Giving Meaningful Feedback to Physicians
Date: September 4, 2014 at 10:00 AM PST / 11:00 AM MST / 12:00 PM CST / 1:00 PM EST
More than ever, hospitals must demonstrate performance outcomes in quality, efficiency, satisfaction, and financial performance. But hospitals can’t enact widespread, meaningful results without engaged and aligned physicians. Delivering sustained performance requires effective management of each individual physician. In this webcast, Bryan K. Williams, D.M., former Global Director of Training for The Ritz Carlton Hotel Company and Scott Sears, M.D., FACP, Chief Clinical Officer of Sound Physicians will discuss the importance of giving meaningful feedback to physicians to drive performance.
- Why physician engagement is critical to driving performance improvements
- The importance of “meaningful” data
- Key process metrics that drive performance outcomes such as HCAHPS scores and length of stay
- The three essential components of giving meaningful feedback to physicians