Articles
From thought to impact
Never miss a new perspective
Get the latest insights from healthcare leaders and frontline clinicians
-
Patient-centered Interviewing – A Prescription for Business Leaders
It was gratifying to hear so much discussion about the role of empathy at the ATD2021 conference this year. Empathy has been a hot topic […]
-
CDI Week and Documenting COVID-19
Clinical Documentation Week coupled with the recent COVID resurge across the country is another poignant opportunity to remember the importance of complete, specific, and appropriate […]
-
Sound Physicians Industry Report Explores Rising Risks to Appropriate Hospital Reimbursement
Sound Physicians’ nationwide survey provides insights into the barriers hospital case managers, utilization review teams, physician advisors, and hospital executives face in achieving their goals […]
-
Is Your SNF Prepared for Mandatory Bundles?
Time and again, skilled nursing facilities (SNFs) have proved their ability to manage change and shifting industry dynamics. There is no better example of this […]
-
Mitigating the Impact of Nursing Shortages in the Emergency Department
Identifying life threats with speed and accuracy is the core mission of the emergency department and nurses play a critical role. No better example can […]
-
How to Prioritize Clinical Documentation Integrity
Before the Centers for Medicare and Medicaid Services Diagnostic-Related Groups (DRG) started in 1983, clear and concise clinical documentation was less emphasized, however, clinical documentation […]
-
Are You Ready For Mandatory Bundles?
With significant changes to Bundled Payments for Care Improvement Advanced (BPCIA) and the CMS call for mandatory bundles by 2023, an average-sized hospital will be […]
-
A Portrait of Clinical Integration
Optimizing how patient care is coordinated across varying conditions, providers, settings, and time to achieve a high-quality patient experience is summed in the phrase “clinical […]
-
For SNFs, the Right Telemedicine Partner Makes a Difference
Skilled nursing facilities (SNFs) have turned to telemedicine in record numbers to improve resident care and adapt to pandemic-related staffing and safety challenges. The positive impact and […]
-
When Self-Care Calls
Imagine that you are on-duty in the hospital being pulled in countless directions. Your phone vibrates in your pocket, but you let it go to […]
-
Reflecting on COVID-19: The Power of Community
As hospitals across the nation prepared for COVID-19 last year, Dr. Farshid Rafatnia faced a complex request to create a field hospital for a potential […]
-
Managing Denial Letters to Improve Payer Reimbursement
Imagine this all too familiar situation; you provided excellent care for a sick patient who required urgent hospital-level services. After discharge, you later discover a […]
-
Value-Based Care Survey Released – Does Your Strategy Measure Up?
As voluntary payment models become mandated, it is essential to prepare for value-based care. The HealthLeaders 2021 Value-Based Care Survey gauges executives on their perceived […]
-
Celebrate Doctors and Their Extraordinary Year
National Doctors’ Day honors physicians for their dedication and contributions to society and the community. Today, I want to celebrate doctors worldwide, especially for their […]
-
Patient Experience Improvement in the Emergency Department
First impressions matter. And what’s more, there’s a short window to make memorable impacts that lead to customer loyalty. This is true for advertisers, presenters, […]
-
Telemedicine: The Future of Post-Acute Care
Hospital admissions, staffing, infection control, and financial vitality are but a few issues keeping senior living facility leaders up at night. COVID-19 compounded these challenges […]
-
Lessons Learned in the Shadow of COVID-19
With hospitals brimming and often overflowing with sick COVID-19 patients, 2020 was a horrible and relentless year for healthcare workers. Caregivers were burdened and endangered […]
-
A Year of Covid-19 – The Tale of an ICU Doctor
Last year at this time, I was nervous. Covid-19 was a new disease, hitherto unknown, and causing frightening and critical illness. It was very contagious, […]
-
Navigating the Infodemic
Information spreads like a virus. The explosion of COVID-19 information coming to us from all angles amplifies the difficulty of deciphering fact from fake. According […]
-
Clinicians, Take a Seat!
As Chief Experience Officer of Sound Physicians, I spend a good deal of time working with clinical teams to improve patients’ experience of care. The Society […]