Your challenge
You’re accountable for safe, predictable flow. When Emergency Medicine (EM), Hospital Medicine (HM), and Critical Care (CC) operate in silos, bottlenecks stack up: boarding stretches, discharges slip, and handoffs vary—impacting throughput, patient experience, and margins.
Your guide
We understand the pressure of crowded waiting rooms, capacity crunches, and budget targets. Sound partners with you to integrate EM, HM, and CC under one accountable, clinician-led structure. Optimized through a co-managed, at-risk model with on-site leadership, shared metrics, and real-time dashboards. Decisions move faster. Capacity flexes with demand. Clinicians stay focused on patients, not workarounds.
The plan
- Unite leadership and incentives. One medical director + practice administrator across EM, HM, and CC; shared goals and a transparent quality incentive.
- Sync the daily cadence. Brief transition huddles and a common admissions playbook make handoffs predictable from ED to ICU to floor.
- Flex capacity with intent. Joint oversight of ICU/step-down beds to reduce boarding and smooth discharges.
- Mobilize advanced practice teams. Cross-credentialed APP pools to cover surges and strengthen team culture.
- Run on data, not anecdotes. Live dashboards for throughput, LOS, safety, experience, and EMS turnaround.
- Review, refine, repeat. Weekly operating huddles and quarterly performance reviews to close gaps and lock in gains.
