With Sound Hospital Medicine, what you see is what you get.
Our goal is to bring sustainably affordable practice to you and your hospital — not just at the outset of our contract but throughout the life of our partnership. Our sustainability is attributable to our well-honed performance dexterity and financial discipline — in particular around labor costs and to the fact that we take on risk across all aspects of our practice, including with temp labor, clinical performance, clinician quality, payer collection, and fluctuation in volume.
Our data tells the story
Our cost-consciousness and predictability are the result of our linear, leaner approach to building our practices. In our analysis of cost stability among our mature hospital medicine programs over the past five years, our average subsidy increase is within .5 percent annually. In comparison, industry indexes increase on average 4.2 percent to 5.7 percent.
Sound Physicians vs. industry increases
We keep costs flat over the life of the contract. Here’s how:
Predictable model
With more than 24 years of experience in building hospital medicine practices nationwide, we’ve learned how to design a practice model that meets your specific needs.
Compensation tied to results
Our physicians have more skin in the game when compensation is linked to productivity and quality incentives. Between 15 percent and 20 percent of our clinician compensation is tied to care quality and patient outcome metrics that are designed in partnership with your KPIs and clinical goals.
Better revenue cycle projections
With our national scale and experience working with a variety of local, regional, and national payers, we’re better at predicting the collections projections based on the volume and payer mix at your hospital.
We integrate utilization management and advisory services into all our hospital medicine practices, which helps our hospitalist teams drive better patient status determination. By providing the right level of care for each patient, we avoid lost revenue for your hospital or health system at the time of admission.
Labor cost optimization
We carefully manage temp labor and tap into our internal pool of at-the-ready clinicians who can deploy to sites in transition and help ramp up the practice while we hire full-time, permanent team members. For those full-time clinicians, we’re consistently recruited around 90 percent.
Our turnover rate is 10 percent lower than the national average.
Sound Hospital Medicine ranks high on customer satisfaction
We’re not just consistent on cost. We’re also consistent on customer satisfaction. Sound Hospital Medicine’s Net Promoter Score for 2024 was 57, up 9.9 points from 2023, and Sound overall reached an all-time high with an NPS score of 62.
We also improved our satisfaction scores, with an 8.3 out of 10 on the value our partners receive from us relative to their investment, and an 8.75 out of 10 for being an accountable partner who understands their business. The feedback we receive from our partners is valuable in validating what we’re doing right and giving us insights into how we continuously improve.
57
2024 NPS Score
8.3/10
are satisfied with the value they receive relative to their investment in Sound (2024)
8.8/10
are satisfied with Sound as an accountable partner who understands their business (2024)
We deliver predictability in practice
Not all contracts are created equal. Not all hospital medical groups take accountability for surprise and unforeseen expenses.
Click below to see what wat we recommend considering as you review potential programs — and how Sound Hospital Medicine maintains projected costs over the course of a partnership.
