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Alicia Scheffer

Vice President, Operations

Alicia Scheffer, Vice President, Operations

Articles

  • How Do You Do It? A Reflection for NP Week

    | Culture, Leadership

    Someone recently said to me, “How do you do it?” “How do you willingly walk into a hospital and not know what you’ll encounter, where you’ll be, […]

  • A Nurse Practitioner’s Reflection on NP Week

    | Culture, Leadership

    It seems disingenuous to discuss Nurse Practitioner Week without addressing or at least reflecting on, what we have experienced together these past 20 months. Many […]

Webinars

Podcasts

  • Back in bloom | Spring fact or fiction

    After a brief hibernation, On Call is back–just in time for Spring! After a long, cold winter, April and Alicia are thrilled to catch up by putting one another in the hot seat for a new seasonal fact or fiction. Does pollen exposure do more than make you sneeze? Could daylight savings impact more than…

  • Fireside facts and frosty fictions

    Don’t get left out in the cold—April and Alicia are closing out 2025 with one last fact or fiction all about the winter weather! Does your head really let off the most heat? Could going limp prevent a broken wrist on the slopes? And will standing outside in the cold be the next weight loss…

  • Pass the facts, hold the fiction

    Happy Thanksgiving! April and Alicia are serving up a brand-new fact or fiction in honor of our favorite food-centered holiday. Is your turkey dinner the reason for your post-dinner food coma? Was the wishbone once used for divination? And just how long should you expect to wait at the emergency room if someone at the…

  • Solving the staffing puzzle Ft. Saira Ayub

    The holidays are approaching fast, and we at On Call are getting in the spirit of togetherness with a brand new guest! April and Alicia are joined by long-time colleague and friend Saira Ayub, Senior Director for Staffing Services at Sound Physicians. After nine years at Sound, Saira has learned a thing or two about…

  • Health literacy: Making sense of medicine

    Patients may hear their clinician, but do they really understand them? In this episode, April and Alicia tackle the myths and misunderstandings surrounding health literacy. From mixed messages to medical jargon, they test each other’s knowledge on the facts, fictions, and ways clearer communication can transform care.

  • Healthcare headlines – Spooky edition

    April and Alicia diving back into the headlines with a chilling twist! This episode, hear some of the latest healthcare news (and personal encounters) about all things creepy, crawly, and cutting-edge. From new-age cadaver labs to advancements in freeze-dried blood, these innovations are as fascinating as they are frightening. Spoiler alert: maybe skip this one…