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Critical Care

Consistent coverage. Early intervention. Reliable routines.

When a patient becomes critically ill, minutes—and teamwork—matter. On-site, hybrid, or Tele-Critical Care. It’s your choice. We apply the Sound Critical Care Top Five to stay in lockstep with your nurse leaders and, most importantly, provide innovative clinical interventions for your patients. Empower your intensive care unit (ICU) to deliver safer care, without adding workload or cost surprises to your team or your budget.

What sets us apart

You want an ICU that’s steady under pressure. Clear roles. Faster decisions. Dignity for every patient. We help you get there by embedding a clinician-led team with a local medical director who knows your community. Together, we co-design your ICU model as a single option or a tailored combination—right-sized to your acuity and volumes—drawing from:

  • On-site intensivists 
  • A hybrid model that pairs on-site intensivists and Critical Care advanced practice providers (APPs) with tele-intensivists to support hospitalists, residents, and APPs in the ICU.
  • Tele-Critical Care coverage

Our Critical Care Top Five helps guide your results:

  • Multidisciplinary rounds

    Intensivist-led, patient- and family-aligned rounds that set the plan of care for the day and remove barriers early.
  • Practice guidelines

    Unit-specific, evidence-based playbooks your medical director owns and updates, so teams practice the same high standard of care.
  • Action plans

    Regular reviews that turn data into named owners, deadlines, and fixes, driving continuous improvement you can measure.
  • Team huddles

    Daily 10-minute huddles and twice-monthly intensivist task forces to keep priorities clear and escalate issues before they become delays.
  • Communication

    One source of truth across bedside, electronic health records, Tele-Critical Care, the emergency department, and hospital medicine, so handoffs are smooth and decisions move faster.

Hear from our physician CEO of Sound Critical Care

“With local leadership and a culture of shared accountability, we keep ICUs steady, expanding access with hybrid Tele-Critical Care, supporting nurses at the bedside, and focusing on the routines that make critical care safer and more sustainable.”

— Stephen Matchett, MD, CEO, Sound Critical Care
  • Who we are

    A clinician-led practice grounded in teamwork, local leadership, and decades of ICU experience.

  • 4 key differentiators

    A patient-first culture, intentional leadership development, and collaborative partnership with hospital leaders for clinical excellence that meets your goals.

  • Measurable progress

    Examples from partner programs: steadier schedules with hybrid ICU, improved sepsis bundle reliability, fewer avoidable transfers, and clearer communication at the bedside.†

  • What to expect

    A seamless transition, clear 30/60/90-day goals, and locally led teams aligned with your leaders, so your ICU is calm, coordinated, and ready for peak demand.

Results vary by hospital; see case studies for context.

Tele-Critical Care: Intensivists on demand. Expanded access. 24/7.

When coverage is thin, volumes spike, or geography makes recruiting tough, you still need steady ICU decisions. With Tele-Critical Care, Sound partners with your on-site teams to extend board-certified intensivists into your ICUs, inpatient floors, or emergency department—at night, on weekends, during surge, or continuously.

We co-design when tele-coverage engages, integrate with nursing and hospital medicine, and work in your electronic health record. You get faster escalation, calmer nights, and predictable costs, without losing local ownership.

Teaching and leadership programs

Grow local leaders. Sustain performance. You need confident ICU leadership that can run a calm, reliable practice. We invest in your medical directors and APP leaders with a structured path—from onboarding and ongoing coaching to development and retention—so your team practices the same high standard of care every shift.

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Proof in practice

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Deliver the care your patients deserve