Articles

Communication styles and interpersonal skills affect patient satisfaction scores, but they can also influence the healing process. Don’t miss Dr. Hesham Hassaballa’s insightful blog as he talks health outcomes, patient experience, and why being nice matters.

Commercial payer scrutiny is on the rise and handling denials is costly and time-consuming. Here are a few steps you can take to combat denials and ensure your patients receive the care they need.

EMRs help improve healthcare delivery, but they can also be stressful. Here are some documentation tips to help streamline the process.

As we enter the new year, here are five questions every hospital administrator should ask to help navigate the changing healthcare landscape.

What does patience have to do with the healing process and end-of-life discussions? Here’s a simple but powerful example.

Spending a little extra time to clearly outline medical necessity in documentation is vital.

September is Sepsis Awareness Month, which is a perfect opportunity to revisit our approach to sepsis care.

Essential documentation is critical to support the work physicians do. It only takes a few seconds longer, and it can make all the difference.

When it comes to improving the performance of your emergency department, engagement should be a top priority. Providers and hospital leaders need to be aligned and engaged to truly provide the best care and increase performance of your department.

If you want your claims to be approved, you must provide accurate and detailed documentation. Here are a few common reasons for denials of acute respiratory failure and why clear documentation is critical.

On rare occasion, a patient presents to the emergency department without the acute care needs that would warrant hospital admission or observation services. Unfortunately, the patient cannot safely return to their prior disposition, which presents a challenge for the patient and the hospital. Here are a few steps providers can take to best manage these…

I recently had the privilege of attending a conference in Miami on Targeted Temperature Management (TTM), more commonly known as ‘Therapeutic Hypothermia.’ The lively discussions enjoyed at the conference had me reflecting on what it means to care for our patients and how that care relates to quality of life.

Being a patient in the hospital can be a stressful ordeal. When a patient experiences long waits for their provider to visit them, delays for procedures, or anticipation of test results, it can create a great deal of angst. I’m sharing a few techniques providers can incorporate to manage the patient’s hospital experience.