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A Simple Way to Help Providers Improve the Patient Experience
A simple change in how you communicate with patients can lead to an improved patient’s experience of their care, including how satisfied patients are with their provider and how well they understand their condition.
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Two-Midnight Rule: Is It Keeping You up at Night?
It has been almost four years since CMS adopted the Two-Midnight Rule, yet it continues to be a source of confusion and ambiguity for providers. Simon Ahtaridis, MD, National Clinical Advisor and CMO, discusses what you need to know about the Two-Midnight Rule.
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An Effective Leadership Equation
As I look back and engage in some introspection, I realize that my equation for effective leadership is the sum of transparency, proficient communication and a positive perspective.
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When I Grow Up, I Want to Be a Physician Advisor
It is difficult for hospitals to keep up with the mounting regulatory changes. The demand for physician advisors at hospitals is growing at a healthy pace.
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Lessons My Dad Taught Me About Transitional Care
For many years, our provider focus has been on the time our patients spend at the hospitals we serve. Going forward, we must spend more time thinking about the days, weeks and months after they leave.
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A Letter to My PGY1 Self
Intern year training starts July 1 for hundreds of doctors around the country. The next phase of training will bring a mixture of emotions – it will be exciting, unnerving and unforgettable! In this post, I share my thoughts as a PGY1 just a few years ago.
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Listen, I Know How You Feel
We have been trained to cure everyone, to prevent every person with whom we come in contact from dying. Most of the time, thankfully, we are successful. There are times when we are not. Learning how to help those left in the wake of illness’s devastation is just as important as curing the underlying illness.
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Setting Priorities for Quality Improvement (Part 2/4)
Effective leadership, engaged clinicians, and a robust clinical registry to provide timely, credible performance feedback and insights on best practice can drive meaningful improvement across almost any specialty and on a much larger scale in the hospital.
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A Practical Lesson on Values and Culture
One of the most important lessons I learned was that I had to stop trying to create a culture. Instead, hiring the right people, putting core values in place and incorporating rewards and recognition against those core values are key to building a strong organizational culture.
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Improving Sepsis Care: “It’s Déjà Vu, All over Again”
After more than thirty years of clinical trials, enrolling thousands of patients and spending millions of dollars, we have yet to find a successful novel and specific therapy aimed at treating sepsis. However, a promising future is ahead…
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Navigating Religion and Science in the ICU
“We believe in God.” This is a frequent response by patients’ family members to my team and me in the intensive care unit after we explain to them that, despite everything we have done, the disease ravaging their loved one may likely take his life.
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Scaling up Physician-Led, Collaborative Quality Improvement (Part 1/4)
Evidence of uneven quality in the US health care system is well established. Everyone knows the greatest hits. The Dartmouth Atlas of Health Care (1995) […]
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Seek First to Understand
I travel a lot for work. The trick is to find a way to weave your interests into the travel. Some like to run and […]
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The Acute Care Episode Begins with the ED
As emergency medicine physicians, we have always understood our role in assessing and stabilizing patients. It’s been at the heart of our acute care mission […]