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  • Staffing, Support, and Technology: Difference-Makers During Disasters

    | Performance

    The threats posed to public health when natural disasters loom and eventually hit are serious. Hospitals must be prepared to care for their community’s residents during a natural disaster, but maintaining “business as usual” is equally important to continue patient care.

  • Documenting Acute Hypoxic Respiratory Failure and CHF to Prevent DRG Denials

    | Performance

    By strengthening your documentation, you will help prevent denials and ensure that you get credit for the hard work you do every day. Your effort cannot prevent every DRG denial, but your detailed documentation will go a long way in supporting an appeal.

  • Social Determinants of Health: New Solutions for Growing Complexities

    | Performance

    Providing the best quality of care for a patient goes beyond the physical symptoms they display. Evidence is building that greater investment in addressing the social determinants of health may foster better health without accelerating healthcare costs in America.

  • Does Compassion Matter?

    | Performance

    Patients often express their desire for physicians to connect with them on empathetic levels and to ask questions about their overall wellness. As physicians focus on physical symptoms, new thoughts raise the question: does clinician compassion factor into patient outcomes and satisfaction, and is compassion measurable? Research is leaning towards “yes.”

  • “We Are Family” – Managing the ICU Waiting Room

    | Performance

    I am ashamed to admit it: at times I cringe upon seeing family members in the ICU. It’s not because I feel they do not belong there, but because I want to focus on their loved ones and have many patients to attend to.

  • Telemedicine’s Next Wave: The Acute Care Episode

    | Clinical Innovation, Telemedicine

    Originally published in HealthcareTech Outlook: Telemedicine has been most commonly deployed by health systems to deliver one-off specialist consultations (e.g., telestroke in EDs or elective […]

  • Avoiding Sepsis Downgrades and Denials

    | Performance

    This post was contributed by one of our remote physician advisors, Hemant Gupta, MD, MSc. Sepsis is a serious medical condition that occurs when the […]

  • Leadership, Learning, and Engagement

    | Culture, Leadership

    What does physician leadership look like? In his latest blog, Dr. Hesham A. Hassaballa talks about leadership, learning, and what drives engagement.

  • A Physician Advisor’s Approach to Managing LOS

    | Performance

    Length of stay is important for many reasons. Optimal LOS can improve patient safety, lower costs, and improve throughput, enabling doctors, nurses, and hospitals to serve more patients. Gain insight from Hank Selke, Sound Physician’s Medical Director of Advisory Services.

  • Communication and Self-Awareness in the ICU

    | Culture, Leadership

    A recent study shows that deliberations between ICU doctors and families often lack in terms of treatment decisions versus patients’ values and preferences. Click here to learn more.

  • Telemedicine Adoption and Success: Three Ways Leaders Can Set the Stage

    | Clinical Innovation, Telemedicine

    As hospitals and health systems swiftly find their way to value-based care, telemedicine is one very practical solution towards success. Read how healthcare leaders can seamlessly deploy telemedicine as a clinical management tool across the acute episode of care.

  • Customer Satisfaction: Changing Care Outcomes

    | Performance

    Communication styles and interpersonal skills affect patient satisfaction scores, but they can also influence the healing process. Don’t miss Dr. Hesham Hassaballa’s insightful blog as he talks health outcomes, patient experience, and why being nice matters.

  • How to Combat Increasing Commercial Payer Denials

    | Performance

    Commercial payer scrutiny is on the rise and handling denials is costly and time-consuming. Here are a few steps you can take to combat denials and ensure your patients receive the care they need.

  • Electronic Medical Records – Tips to Create Efficiencies and Reduce Stress

    | Performance

    EMRs help improve healthcare delivery, but they can also be stressful. Here are some documentation tips to help streamline the process.

  • Five Questions Every Hospital Administrator Should Ask in 2019

    | Performance

    As we enter the new year, here are five questions every hospital administrator should ask to help navigate the changing healthcare landscape.

  • Six Highly-Recommended Books for Last-Minute Gifts

    | Culture, Leadership

    Last minute shopping? Here are 6 fascinating books to ring in the New Year.

  • Taming Tech to Unleash Ideas

    | Culture, Leadership

    Technology can expand our minds, but sometimes hinder our focus. Here’s a way to tame tech and prioritize your attention.

  • Patience During End-Of-Life Discussions

    | Performance

    What does patience have to do with the healing process and end-of-life discussions? Here’s a simple but powerful example.

  • 5 Tips for Being Receptive to Feedback

    | Culture, Leadership

    Most of us love hearing positive feedback. However, it’s common to be a little hesitant and even defensive when it comes to hearing constructive feedback. Here are 5 tips for being receptive to constructive feedback.

  • Innovation is a Mindset

    | Culture, Leadership

    Innovation means many things to different people. Here are ten ways to make innovation a tangible company value, mindset, and culture.